Ms. Ivory has almost 20 years of project management experience with criminal justice contracts for Federal clients. Since 2010, and previously from 2004 to 2007, she has been CSR’s project director of the Research, Evaluation, and Technical Assistance (RETA) program for the National Institute of Justice (NIJ), Office of Justice Programs, U.S. Department of Justice (DOJ). For NIJ RETA, she manages daily operations of this technical assistance contract to support NIJ’s research, evaluation, and demonstration activities. Ms. Ivory supervises a team providing administrative, technical, and logistical support for peer review, product review, consultant assignments, and meeting/conference planning for up to 110 tasks per year. She also oversees peer review, data management, and communications, including maintaining and updating the existing NIJ Consultant Information System (CIS), the repository of information on more than 6,000 criminal justice practitioners and researchers.
Ms. Ivory was deputy project director for NIJ RETA from 1999 to 2004. She also served as project director on a contract for the Office of Community Oriented Policing (COPS) at DOJ from 2010 to 2014. For COPS, she oversaw development and implementation of an electronic peer-review system to capture review comments and provide tracking reports, allowing CSR staff and COPS program managers to monitor progress.
Since 2008, Ms. Ivory has also been associate project director and subcontract project manager for the Data Coordination and Technical Assistance Center, HIV/AIDS Bureau (HAB), Health Resources and Services Administration (HRSA). For HRSA, she manages tasks and activities associated with data collection, evaluation, and technical assistance efforts for the Ryan White HIV/AIDS program reporting systems. This involves developing HRSA materials to support technical assistance to 550 grantees and 2,100 service providers, coordinating training activities for grantees, and developing and delivering training modules. Ms. Ivory monitors technical assistance for 1,200 calls per year, with half occurring in the 6 weeks leading up to the project’s annual reporting deadline. Previously, she was a task manager on a technical assistance and logistical support contract for the National Institute on Drug Abuse, and a research associate on the Tribal Youth Program Longitudinal Feasibility Study for DOJ’s Office of Juvenile Justice and Delinquency Prevention.
Ms. Ivory has a bachelor’s degree in government and international relations and in computer applications from the University of Notre Dame, attended the Harvard University Public Policy and Management Summer Institute, and earned a master’s degree in public management and policy from Carnegie Mellon University. She has been affiliated with the Project Management Institute since 2015.
Patricia San Antonio has over 20 years of experience in program evaluation of health and criminal justice programs. Her specialties include qualitative methodology, qualitative analysis, training and technical assistance, performance measurement, and logic model development. Most recently with CSR, she was project director on a contract with the Office of Juvenile Justice and Delinquency Prevention (OJJDP) Evaluation Management, Office of Justice Programs (OJP), U.S. Department of Justice (DOJ). For OJJDP, Dr. San Antonio managed all aspects of the contract and allocated resources and staff across all three tasks, created schedules for deliverables, submitted regular updates to the OJJDP COR, and monitored the budget. She also directed enhancement development to a Web-based data collection tool, monitored training and technical assistance for OJJDP grantees and staff, and managed all aspects of performance measures development from design and assessment through implementation. This included constructing logic models, vetting performance measures and access to data with grantees in focus groups, working with OJJDP staff to assess and finalize measures, developing definitions, planning trainings and document development, coordinating with IT to add to online tool, and planning how to use and report out data. Dr. San Antonio prepared presentations and conducted trainings at regional and national meetings, conducted focus groups with OJJDP grantees and staff, organized and produced reports on data validation and verification of specific grant programs, and wrote consensus documents and reports for OJJDP.
Dr. San Antonio was previously project director and co-principal investigator for the Cash and Counseling Demonstration and Evaluation Qualitative Study, Health and Human Services and the Robert Wood Johnson Foundation. For this research with the University of Maryland College Park Center on Aging, she developed the research methodology and directed data collection in three states—Arkansas, Florida, and New Jersey. Dr. San Antonio trained six interviewers and three research assistants and monitored data collection. She collected interview data from elders with disabilities, family and agency caregivers, and state representatives. She participated in funder annual meetings and management team telephone conferences with funders and state representatives. She also presented findings at project meetings, annual meetings, and research conferences.
Dr. San Antonio earned her bachelor’s degree from the University of Maryland at College Park, her master’s degree at SUNY Binghamton, and her doctorate from Arizona State University.